<body><script type="text/javascript"> function setAttributeOnload(object, attribute, val) { if(window.addEventListener) { window.addEventListener('load', function(){ object[attribute] = val; }, false); } else { window.attachEvent('onload', function(){ object[attribute] = val; }); } } </script> <div id="navbar-iframe-container"></div> <script type="text/javascript" src="https://apis.google.com/js/plusone.js"></script> <script type="text/javascript"> gapi.load("gapi.iframes:gapi.iframes.style.bubble", function() { if (gapi.iframes && gapi.iframes.getContext) { gapi.iframes.getContext().openChild({ url: 'https://www.blogger.com/navbar.g?targetBlogID\x3d7294114\x26blogName\x3dCaptain\x27s+Log\x26publishMode\x3dPUBLISH_MODE_HOSTED\x26navbarType\x3dBLACK\x26layoutType\x3dCLASSIC\x26searchRoot\x3dhttp://jepoy.bengero.com/search\x26blogLocale\x3den_US\x26v\x3d2\x26homepageUrl\x3dhttp://jepoy.bengero.com/\x26vt\x3d-5041441038811922973', where: document.getElementById("navbar-iframe-container"), id: "navbar-iframe" }); } }); </script>

Captain's Log
Captain's Log
Subscribe to my feed, Captain's Log Enter your email address:

PLDT Sucks!
Tuesday, April 24, 2007

ADVERTISEMENTS


Captain's Log Supplemental Stardate -316312.08



As if this (and this... and again...) is not enough for everyone to stay away from PLDT, one of my co-forumer at BNCXE has another "bad" experience with these PLDT guys.

Posted By: kulugo
Join Date: Jul 20 2005
Posts: 592
Subject: PLDT Lousy Service

Isn't there any competent ISPs in the Philippines? We used to have 2 DSL services with Bayantel but when one goes down, so does the other so we decided to disconnect one, upgrade the other and then apply a new one with a different ISP...

Since we heard great reviews about PLDTs "stable" connection, we opted to apply for a DSL connection with them.

I went to their SM Branch on Thursday, April 23, 2007. Got a ticket with a queu about 10 persons deep. Waited for 30-45 minutes before being assisted and then got to talk with a rep who was at least accomodating. I informed them that we want to subscribe with their DSL service for businesses and that I have all the necessary documents needed to apply for one. She then checked the papers and proceeded to inform me that for us to get a DSL service from PLDT, we need to get a business line first but I don't have to worry since I have all the necessary docs. I asked if they offer any stand alone DSL service and she answered no. Took her some 30minutes more to process my application. She then informed me that I was lucky since there is currently an availble phone line in our area to be assigned to us and all I needed to do was to pay at their counter the installation fee of P 500.00 to get the ball rolling. I went in line again and there were just 2 persons ahead of me and I thought that this would be quick... but the cashier decided that it was her time to take a break and had to turn over her cash funds to the other cashier. I took this all in stride since I've been to worse having studied in UP prior to computer registration! With receipt in hand I went back to the rep and she informed me to wait a week and if a week passes with no installation done, I should call 171 (with what phone?!) and follow it up.

Come Monday April 23, to mys surprise, around 1pm, PLDT Technicians came by and installed the unit in less than 30mins. Signed the necessary papers and everything was set. All I need to do was apply for the DSL. I prepared another set of documents that same day and went to PLDT SM Branch the next (Tuesday). Again I waited for 30-45 minutes until my number flashed on their queu board and was pleasantly greeted by another rep. I informed her about what i wanted and when she checked my area she said that she believes DSL is currently unavailable there. i was like WTF?!?!?! I was then asked to speak with the person in charge for their DSL application only to be informed the same thing. In disgust I told them to terminate the subscription for the phone line since the only reason we got it was for DSL... To even further aggravate the predicament, I was also threatened that if I do have the line disconnected, I should pay them the pre-termination fee worth 3mos subscription. I began berating the agent and demanded that the pre term to be waived and for them to re-imburse the P500 installation fee I paid them. I told them that I won't let this pass. I even asked to speak with the very first rep i talked to when i went there to apply on Thurs. And the other rep kept insisting she was on her break eventhough I can clearly see she was just behind one of their smoked glass doors. They began conferring with each other in the room and when they came out, informed me that they were able to have the pre term waived but not the installation fee with the reasoning that "na-installan naman kayo di ba?" Fed up with all their reasons I asked them to write their names and left....

The DSL will supposedly be used for VOIP calls, we were planning to get th 3mbps subscription. Can anybody suggest a different ISP at par with this speed and is available for Bgy. Paligsahan. We are along Quezon Avenue. Tnx for taking time to read my RANT! >_< And I thought Bayantel was worse...

*wink* *wink*

*Computer end log*


Posted by Jepoy @ 4/24/2007 09:51:00 PM
Post a comment! | Email This Story!
5 comments | | View blog reactions

Love my blog? Then subscribe by entering your email address below. You will receive blog updates directly to your inbox.
 Enter your email address:

LINKS OR TRACKBACKS:

Create a Link





Search the Web or My Blog for PLDT Sucks!
 
Custom Search

THERE ARE 5 COMMENT(S) ON THIS POST:

Posted by Blogger john2valdes on Wednesday, April 25, 2007 at 1:14:00 AM GMT+8:  
you can also "link" this article to my blog ;) http://john2valdes.blogspot.com/2007/04/pldt-lousy-service.html

Posted by Anonymous jhay on Wednesday, April 25, 2007 at 5:59:00 AM GMT+8:  
hmm.PLDT seem stable and accommodating in our area.

Posted by Blogger Jepoy on Thursday, April 26, 2007 at 2:40:00 AM GMT+8:  
@john - linked

@jhay - you know what? this is my 666th blog entry on Captain's Log =))

Posted by Anonymous Anonymous on Thursday, April 26, 2007 at 8:15:00 AM GMT+8:  
I'm using BayanTel DSL (Residential Line), for almost 2 year now and Im happy with their service.

Posted by Anonymous Anonymous on Thursday, August 30, 2007 at 5:46:00 PM GMT+8:  
PLDT sucks. They have been overcharging me. You know the Guild Wars promo last year? I availed it last March 27, 2006. It’s supposed to be charging me for 1 year only but until now they’re still billing me with that!

Another thing is I lost connection from July 23, 2007 to August 2, 2007 and it’s their fault because they already told us that the error was on their side (Loss of configuration or something like that). They told me that they will give me a rebate… but my billing came and they didn’t even deduct it!

I’ve been complaining to PLDT every year for 6 years already. I’m a PLDT myDSL Professional subscriber since 2001. That’s 3000 a month and they still have crap service.

PLDT sucks I wish I could bomb the corrupt people there.

oh and another thing… yeah i’m using the professional package… but my speed is just the same as their plan 999. sucks.

Post a Comment

Comments on Captain's Log are moderated. Comments will not be visible until it has been approved.

Please choose the NAME/URL field when posting a comment if you do not have an account with OpenID, Google, Gmail, LiveJournal, or Wordpress.com.
Anonymous comments will be rejected.



Click here for Related Content
Subscribe to Post [Atom]
Subscribe to Post Comments [Atom]
Comments? Suggestions? Violent reactions? Click here to contact me. Otherwise, post your comment here.

Ferengi Rules of Acquisition #1 Once you have their money, never give it back. Click the DONATE button to donate any amount :~)
   
My Amazon.com Wish List Ferengi Rules of Acquisition #164 Never spend your own money when you can spend someone else's. So why not buy the things from my wishlist? :~)


Sign up for PayPal and start accepting credit card payments instantly.

Tim Cumper Watch
SCAM HOAX ALERT: The Tim Cumper Scam
GameOPS' Official Statement on the Accusations of Pierre Tito Galla

Search

 

Join the Captain's Log Community



Twitter
    Categories
    - Anime
    - Anything Goes
    - Blogging
    - Contests
    - Current Events
    - Events
    - Freewares
    - Gadgets
    - Hardware
    - Internet
    - LOL
    - Movies
    - Mobile
    - Personal
    - Photography
    - Polls
    - Showbiz
    - Site Updates
    - Tips and Tricks
    - Tutorials
    - Video Games
    - Videos
    Starfleet Blogs
    - Lalaine
    - Mocha
    - Kuya Pau
    - Euri
    - Noelle
    - Siopao Master
    - Rochelle
    - Rocky
    - Pepper
    - Glen
    - Mark
    - Ka Edong
    - J-Spot
    - Karen
    - Barrio Siete
    - Mike
    - Bong
    - Nostalgia-M
    Sponsored Links



    MyBlogLog




    Hailing Frequencies


    You can reach me via my email above or via this Contact Form.

    You can also reach me on SMS via my public mobile +639165777270 or send GAMEOPS <space> JEPOY <space> YOUR MESSAGE to 2299.
    Use this widget to privately upload files to me using drop.io: simple private sharing




     
    Recent Entries
    - One of the Best Lupang Hinirang Video
    - More Sam Milby...
    - Sofie Garrucho on GrooveNet
    - Oh You Didn't Know?!
    - Sam Milby :~)
    - GameOPS... Huh!?
    - Seiche Tunnel
    - Linux... WOW!
    - Treasures From Korean Junk
    - SUN Cellular Survey
    Popular Entries
    - hospitalscams.blogspot.com = Severe Case of Psychosis
    - ümobile Invite Codes Giveaway!
    - PLDT Landline Plus Hands-on
    - Pinoy Big Brother Scandal
    - Super Twins Director Denies Rip-off
    - Ellen Adarna Graces UNO Magazine
    - Maria Ozawa's Trip to the Philippines
    - Sigaw ng Bayan's 9 Million
    - Thank You Friendster :)
    Personal Blogging
    Archives
    - June 2004
    - July 2004
    - August 2004
    - September 2004
    - October 2004
    - November 2004
    - December 2004
    - January 2005
    - February 2005
    - March 2005
    - April 2005
    - May 2005
    - June 2005
    - July 2005
    - August 2005
    - September 2005
    - October 2005
    - November 2005
    - December 2005
    - January 2006
    - February 2006
    - March 2006
    - April 2006
    - May 2006
    - June 2006
    - July 2006
    - August 2006
    - September 2006
    - October 2006
    - November 2006
    - December 2006
    - January 2007
    - February 2007
    - March 2007
    - April 2007
    - May 2007
    - June 2007
    - July 2007
    - August 2007
    - September 2007
    - October 2007
    - December 2007
    - January 2008
    - February 2008
    - March 2008
    - April 2008
    - May 2008
    - June 2008
    - July 2008
    - August 2008
    - September 2008
    - October 2008
    - November 2008
    - December 2008
    - January 2009
    - February 2009
    - March 2009
    - April 2009
    - May 2009
    - June 2009
    - July 2009
    - August 2009
    - September 2009
    - October 2009
    - November 2009
    - December 2009
    - January 2010
    - February 2010
    - March 2010
    - April 2010
    - May 2010
    - June 2010
    - July 2010
    - September 2010
    - November 2010
    - December 2010
    - August 2011
    - November 2011
    Transporter / Site Menu
    - About Me
    - About Captain's Log
    - Favorite Links
    - Advertise
    - Subscribe
    - Licensing
    - Contact Me
    - Privacy Policy
    - Disclosure Policy
    - Photoblog
    - Personal Blog

    - Tierra Maria Estates Scam
    - Hospital Scams Hoax
    - Tim Cumper
    - Timothy Ellis Cumper
    - Ellumbra
    Entrecard
    Miscellaneous

    Design Inspired by:

    myDestiny Cable Internet
    Blue Fish Network



    Technology & Computers - Top Blogs Philippines

    Technology Blogs - Blog Top Sites

    Clicky Web Analytics


    My Amazon.com Wish List
     
     
     
       
     
     
    Captain's Log
    Creative Commons License
    Captain's Log by Jepoy is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 Philippine License.
    Captain's Log LCARS v4 Blogger Theme created by John Phillips Bengero. ©2004-2009.
    Star Trek and related logos are trademarks of CBS Studios/Paramount Pictures. ©1966-2009.
    Captain's Log
    ss_blog_claim=38e11f6a24f3a9ecf2a68b53f2e86feb ss_blog_claim=38e11f6a24f3a9ecf2a68b53f2e86feb