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Globe Telecom is Down
Tuesday, January 15, 2008

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Globe's 3G signal has been erratic since January 12 in our house. My N70's constantly shifting from GSM to 3G mode and vice versa for almost every minute causing my battery to go dead in less than 15 hours.

This afternoon, I decided to switch my phone's operating mode to GSM only. Then just a few minutes, my signal bar disappeared. My dad called, asking if I could call Globe since his entire staff lost their Globe signal in Castillejos, Zambales.

I called Globe's hotline and the CSR I talked to said they were doing some maintenance and most parts of Quezon City has been affected. I've also asked some of my friends at BNCXE if they're having signal difficulties.

Of course, I didn't fall for that "maintenance script" commonly uttered by ISP and telecoms companies. Alas, a news article over at GMA News reported that the signal problem is being experienced by Globe Telecom subscribers all over the Philippines.

Communication services by mobile phone network operator Globe Telecom were disrupted for hours on Tuesday due to a still undetermined reason, affecting subscribers in parts of Luzon, Visayas, and Mindanao.

Jones Campos, head of Globe's public relation division, told radio dzMM that during the afternoon, two separate transmission problems took place in Capiz province and Quezon City in Metro Manila.

Campos said that the first incident was caused by a break in one of their communication cables in Roxas City, Capiz province that affected subscribers in the Visayas and Mindanao.

"Ang good news, na-fix na namin kagad after determining kung saan nagkaroon ng cable break (The good news is that we have already fixed the problem immediately after determining the source of the cable break)," Campos added.

The Globe official told GMANews.TV that a second communication problem was encountered shortly after the first one at about 4 p.m., disrupting signal of their subscribers in parts of Luzon for around 45 minutes.

"What happened is more of a transmission problem. There was disruption in the link between our Ermita and Acacia, Quezon City transmission points," said Campos, adding that affected subscribers included those from Quezon City, Bulacan, Pampanga, Tarlac and other parts of Central Luzon.

As for the actual reason of the signal disruption, Campos said their engineers have yet to finalize their investigation even as the official assured that the problem "can be fixed within minutes."

"This time hindi pa namin alam ang nakaapekto sa kanilang signal but as soon as we have it, we will report it. At this moment, ginagawa namin ang lahat para maayos ang system," Campos said. - Mark Merue├▒as, GMANews.TV


I still have no signal here at Roosevelt Quezon City and so is my father and his entire staff at Castillejos Zambales.

*Computer end log*


Posted by Jepoy @ 1/15/2008 07:39:00 PM
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