Dear Valued Subscriber,

Thank you for your continued patronage of SMART Gold.

As part of our commitment to provide you with reliable service and a pleasant customer experience, we would like to inform you that we will be upgrading our postpaid billing system. This enhancement will however result to the expiration of your current plan on August 07, 2008.

The good news is you can now migrate your plan to any SMART Gold's new plans for FREE and enjoy the many privileges it offers. Simply accomplish the lower portion of this page and submit it to any SMART Wireless Center on or before April 07, 2008. As a loyal subscriber of SMART, migration of your account will be free of charge and will entitle you to these benefits:

* Free handset offer better than the standard plan
* Free on-net voice calls for the first six (6) months (expiring monthly)
* Waiver of financial documents and advance monthly service fee (MSF) per plan

We urge you to avail of this special offer available exclusively to you and a selected group of loyal SMART subscribers. If we do not hear from you on or before April 07, 2008, we will consider that you are not interested in this offer and have agreed to the automatic disconnection of your subscribed line. Kindly disregard this letter if you have already availed of any of our standard retention offers under the new plans.

For further clarification, our Customer Care Officers at any SMART Wireless Center will be happy to assist you. You may also call our toll-free hotline *888.

We look forward to continuing our relationship with you.


Sincerely,

Maria Rosario C. Caluya
Head - Loyalty and Retention
Smart Communications, Inc.