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ümobile's first hiccup
Saturday, May 24, 2008


Captain's Log Stardate -315393.56

I don't know if my Jedi mind trick worked on Mike or he was just pitiful of me that he gave me a ümobile invite code the other day. Excited, I immediately used the code on ümobile's website. Upon reaching the third page of the online application form, the "NEXT" button mysteriously disappeared.

The missing "NEXT" button made it impossible to continue the registration process. Frustrated I checked the source code of the webpage and found another URL, startswithyou.com.ph. I tried using my invite code on that website and I was able to finish my registration with ümobile.

I received this email confirmation and was excited to login on ümobile's website. But ümobile's website won't allow me to login and keeps on redirecting my browser to the login page. I tried resetting my password and still no effect. I decided to email their customer service for support and within 10 minutes, I received a reply.

Hi Jepoy,

Thank you for your feedback.

We are checking it right now. Our Personal Mobile Assistant will get back to you as soon as possible.

Regards, angelo

Technical support is fast, imagine I received a reply from Angelo in 10 minutes. Considering ümobile is owned by Smart and PLDT who are both notorious for their lack of customer service. Good thing is that CURE will be an independent company :). We exchanged a few more emails and he even called me on my Globe phone for assistance. If ümobile continues this kind customer service then... OOOHH HELL YEAH!

Unfortunately as of today, I still cannot login on ümobile's website. Sigh :~(

Hey ümobile, since you didn't invite me to your launch party at Rockwell, how about sending me an LG KU380 together with that free ümobile SIM? ümobile, you will give me my free LG KU380...

ümmmkay... no more Jedi mind tricks ü

*Computer end log*

Posted by Jepoy @ 5/24/2008 01:03:00 AM
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Posted by OpenID Migs on Saturday, May 24, 2008 at 9:49:00 AM GMT+8:  
I think you need to complete the infos muna tapos lalabas ang NEXT button?

Pero di ko napansin yun kung meron nga or wala..

basta sinagutan ko lang muna mga boxes.

ang cool ng ibang tanong. heheheh

Btw, Sana magbigay nga sila ng free 3G phone kahit hindi makakapunta sa event.. kasi CEBU! nubayun... sana Davao next!


Posted by Blogger Jepoy on Saturday, May 24, 2008 at 11:40:00 AM GMT+8:  
@migs - wala talaga eh. Napuno ko na yung mga fields walang lumalabas. Sa startswithyou.com.ph ako nakapagsignup ng buo kaso hindi naman ako makapaglogin sa umobile.com.ph

Sana nga may kasamang 3G phone yung SIM card na ipapadala nila sa atin :D :D :D

Posted by Anonymous Bob Reyes on Saturday, May 24, 2008 at 12:22:00 PM GMT+8:  
It's corrected already just 12 hours past when we encountered the error.

Posted by Blogger Jepoy on Saturday, May 24, 2008 at 1:06:00 PM GMT+8:  
@bob - hindi pa din ako makalogin gamit username/password ko sa umobile website :(

Posted by Blogger Mike Abundo on Saturday, May 24, 2008 at 1:35:00 PM GMT+8:  
Now the page to invite people has mysteriously vanished. Weird.

Posted by Anonymous billy on Sunday, June 1, 2008 at 2:32:00 AM GMT+8:  
guess what! the page to invite people is now available! Yay!

Posted by Blogger Boy Kuripot (stingy) on Tuesday, July 22, 2008 at 5:41:00 PM GMT+8:  
Sana gumanda pa Umobile. If you think about it, beneficial cya for the user which is us!

By the way, parang nakkalibre ako sa landline calls sa Umobile since hindi bumabawas load ko. Anyone else experiencing this? hehe

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