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Email Sending Netiquette
Tuesday, February 17, 2009

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Captain's Log Stardate -314130.71


One of the things that irritate me most is when I receive forwarded and mass emails wherein my email address is displayed on the TO: field. It exposes everyone's privacy. MERALCO and txtJock were both guilty with this act but have already corrected their mistakes after I brought it to their attention.

But apparently, there are still lots of clueless individuals infront of computers who keep on sending mass emails like this. Take for example this guy:

Greetings!

Hello there. I’m Jordan (you can call me Jordie), a Sourcing Assistant from Sykes Asia Inc. I read your blog site and it’s cool and interesting. I was wondering if you could allow me to post an ad from our company in your site. I could also send you some files (company profile, the ad itself, etc) and you could make an article about it. Posting about our vacancies might help people you know to get a job. Here in Sykes, we take fast and efficient action towards our applicants’ process. Don’t worry because I wouldn’t spam you or your site with our openings – we could do the postings on a scheduled basis like only once a week. Since your blog is about tech stuff or on the same line as it, I think that your readers might be interested on the job opportunities that we offer. I would really appreciate it if you would reply to this email as soon as possible – may your reply be positive or negative.


Thanks and regards,

Jordan Christian T. Conoza

HR Assistant - Sourcing Team
Sykes Asia, Incorporated
19th Floor, One San Miguel Avenue Building
San Miguel Avenue corner Shaw Boulevard
Pasig City 1600, Manila, Philippines

Cell: 63 9064967118
E-mail: Jordan.Conoza@sykes.com
IM: jordan.chan.conoza@gmail.com

I may have considered his request and posted everything for free on my blog since a lot of people nowadays are jobless. But I won't. Why? Check out the way he sent the email:


I can see the email addresses of Cai, Annalyn, Bob, Mark, Glen, Rocky, Karlo, Andrew, Lalaine and about 40 other people on the TO field. It only means that this guy just exposed our privacy to everyone. Imagine this scenario: I am a spammer and I need the contact details or emails of the top Pinoy bloggers, I now have about 40 email addresses, thanks to this bozo from Sykes.

He mentioned about reading our "tech" blogs and he found it cool and interesting. REALLY NOW? Reading 40+ blogs huh? LIAR. The blog of my friend Glen isn't even related to tech and his email is so private even Tim Cumper will not find it. And I doubt that it's coincidence that he had read all our blogs the way he pasted our emails in order. He got the list from someone else.

So, where the hell did he got our contact details? Well that was easy to trace since I submit my info to a very few people. And the emails of my friends who've I've just introduced to blogging gave away the culprit. I was the one submitting their infos on select events. And I've only submitted them ONCE!

The person I gave our info to promised that ALL infos WILL NOT BE SHARED to anyone.
Tech / gadgets / game bloggers sign up here

please sign up here if you are a tech/gadgets/game bloggers

this is for an upcoming event and opportunity for tech bloggers in the Philippines

all infos sent will not be shared to any
it will be used as an invitation for this event

thanks

I believe the event was long over and this Sykes thing is a different story. I won't share his identity since he's my friend and I respect his privacy. But please, if you're going to share the info to others please inform us first.
On Tue, Feb 17, 2009 at 1:13 PM, Conoza, Jordan Christian T. Jordan.Conoza@sykes.com wrote:

Good Day All,

I would like to extend a public apology to all who received the email last night. It was a simple inquiry as I was testing the waters in the avenue of online postings through blogs. The email addresses were accidentally placed in the TO field. I would be stricter and careful next time in the efforts to contact you guys – like through your blog sites (comments field etc.). I could however assure you that the information contained in the email including those addresses would not be disclosed outside of business purposes. Thank you for your time and consideration.

Regards,

Jordan Christian Conoza

Obviously, our email addresses have already been disclosed to other parties. Tsss.

Now, how about a short lecture on BCC or Blind Carbon Copy. BCC provides privacy to your email recipients. If you are sending email on behalf of a business or organization, it may be especially important to keep lists of clients, members, or associates confidential. Using the TO: or CC: fields exposes the addresses of all your recipients

Forwarded email messages frequently contain long lists of email addresses that were CC'd by previous senders. These addresses are highly likely to be active and valid, so they are very valuable to spammers. Many email-borne viruses harvest email addresses contained in messages you've already received (not just the To: and From: fields, but from the body, too), so those long lists in forwarded messages pose a risk to all the accounts they point to if you get infected.

Just follow these instructions to send via BCC:
  • In most email clients, the BCC field is very apparent and obvious. While in a new message in AOL's web mail, click BCC. In Gmail and Yahoo Mail!, click add BCC. In Hotmail, click Show Cc & Bcc.
  • In Outlook and Outlook express, it's not so obvious but turning it on is a one-time event.
  • To activate the BCC field in Outlook Express, create a new message and choose View, All Headers.
  • To activate the BCC field in MS-Outlook, create a new message and choose View, BCC.
  • Lotus Notes - the BCC field is right there. Nothing to "turn on", no hoops to jump through, just use it!


So guys, think twice before submitting your emails to other people. Okay?

*Computer end log*

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Posted by Jepoy @ 2/17/2009 05:04:00 PM
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THERE ARE 11 COMMENT(S) ON THIS POST:

Posted by Anonymous Ade on Tuesday, February 17, 2009 at 7:31:00 PM GMT+8:  
Top Filipino Bloggers? Why am I not on that list? LIES!

Posted by Blogger Jepoy on Tuesday, February 17, 2009 at 8:56:00 PM GMT+8:  
@Ade - hahahahahaha! Baka hindi ka nagsubmit ng email :~)

Posted by OpenID The AlanSong on Tuesday, February 17, 2009 at 10:02:00 PM GMT+8:  
haha..same here..im not one of teh top filipino bloggers...but i got sent this email...

my blogs dont even get more than enough hits/visits/comments..

i did reply to his "apology" email though..

tsk...

Posted by Anonymous jepoy on Tuesday, February 17, 2009 at 10:23:00 PM GMT+8:  
@alan - do you remember submitting your email address to someone?

Posted by Anonymous Email Replies on Tuesday, February 17, 2009 at 10:28:00 PM GMT+8:  
I think it's better to undisclosed the name of the HR assistant and the company in this post, it's not appropriate to blatantly expose their mistake. Remember that we have blogging responsibility.

@The Alansong, you should not sign in the form if you're not a tech blogger from the start.

But the HR still feels sorry for that mistake. However, it's the company's responsibility to train and educate their employee regarding Email etiquette.

Posted by Anonymous jepoy on Tuesday, February 17, 2009 at 10:35:00 PM GMT+8:  
@email replies - well, I'm just returning the favor. Who knows, one of the people on that 40+ emails might be a spammer.

Yes I do know my "blogging responsibility" and that's what I'm doing. Responsibility to tell everyone.

Mistake or not, he obviously lied on both emails.

Posted by Anonymous Ada on Tuesday, February 17, 2009 at 11:24:00 PM GMT+8:  
Jepoy!! Thanks sa BCC tricks and tips, honestly ngayon lang aku nalinawagan kung anu ibig sabihin ng BCC at kung san siya ginagamit.

Gulat aku kala ko aku yung unang nagreply dito, si Ade pala yun, kala ku Ada

Posted by Anonymous noemi on Tuesday, February 17, 2009 at 11:56:00 PM GMT+8:  
haay naku. I saw that notice in plurk ah and I know who wrote that. Kainis naman yan.

Posted by Blogger anonymark on Wednesday, February 18, 2009 at 12:19:00 AM GMT+8:  
pero meron ako na receive na email from another company if they could post their promo on my blog. tinanong ko kung sino nagbigay ng email ko sa kanya at sinagot naman niya ako at siya din yung nanghingi ng emails natin. at ang nakakaaliw first time ko ilagay yung email ko kahit saan kaya alam na alam kong siyang siya!

Posted by Blogger Reezen TOT on Wednesday, February 18, 2009 at 2:20:00 AM GMT+8:  
is there still privacy here? I do hope so..

ANywyas belated happy heart's day....

And also thank you for the tips as well. =)

Posted by Blogger dodong flores on Wednesday, February 18, 2009 at 6:31:00 PM GMT+8:  
Very well said, Jepoy.
Thanx for your effort too for this lecture of BCC 101. Unfortunately, there are still a lot of people out there who are not aware about email sending netiquette

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