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Globe Telecom launches DOLE hotline service for workers
Friday, May 22, 2009


Captain's Log Stardate -314386.36

In celebration of Labor Day, Globe Telecom and the Department of Labor and Employment (DOLE) recently teamed up to launch the 3-Way Asenso Connect, a call, text, and online hotline service for the local workforce and OFWs seeking immediate information on local and overseas jobs and other relevant updates and services.

The 3-way Asenso Connect service consists of three communication channels—the DOLE 2-917 Hotline, the DOLE 2917 Text Services, and the www.dole2917.com.ph website—that workers can access for information and services on local and overseas jobs and other services provided by the DOLE, Philippine Overseas Employment Administration (POEA), and Overseas Workers Welfare Administration (OWWA).

According to DOLE Secretary Marianito Roque, the 3-way Asenso Connect service is part of the DOLE’s efforts to facilitate assistance to workers especially those who were affected by the global economic crisis. “This will help meet the challenge of communicating the DOLE assistance and services to the workers. I would like to thank Globe for extending its assistance and expertise in developing this communication program,” Roque said.

Vice President Noli de Castro and Secretary Roque joined Globe President and CEO Ernest Cu in launching the service during the DOLE backed Labor Day celebration last May 1.

For the workers’ easy access, the DOLE 2-917 Hotline unites the hotlines of DOLE, Philippine Overseas Employment Administration (POEA), and Overseas Workers Welfare Administration (OWWA). Workers may call the DOLE 2917 Hotline by dialing 2917 from their Globe or TM cellphones, or 908-2917 from their Globe landline phones. All calls from Globe or TM cellphones are free of charge nationwide. The service is also open to non-Globe subscribers, who will be charged regular per-minute call rates.

The DOLE 2917 Text Services will give millions of Filipinos an easier means of reaching DOLE by simply texting to 2917. Globe or TM subscribers may text “DOLE” for local jobs and “POEA” for overseas jobs to 2917. They may also text their questions and comments to the two agencies through 2917. Globe subscribers may also register their cell phone numbers in order to receive updates from DOLE and POEA on relevant news, job vacancies, and other updates on services. OFWs or their family members may also send their urgent messages to the OWWA 24/7 Text Helpline 0917-TXT-OWWA (or 0917-898-6992).

The launch also introduced the DOLE-Globe website, www.dole2917.com.ph, which aims to provide an internet-based venue to be able to touch base with the DOLE, POEA, and OWWA from all parts of world. From www.dole2917.com.ph, the general public may send emails directly to DOLE.

Aside from the hotline service, Globe also lent its full support to the recently concluded JOBapalooza ’09: Tayo Na! Trabaho Na! job and livelihood fair in celebration of Labor Day last May 1. Attended by over 21,000 job seekers, JOBapalooza is considered to be the biggest job fair ever to be held in the country. The nationwide fair was held simultaneously at the SMX Mall of Asia Complex in Pasay City and other key areas all over the country. Spearheaded by DOLE in cooperation with country’s labor federation and other partners including Globe, JOBapalooza ’09 gave job opportunities to more than 10,000 job applicants who were hired on-the-spot for local and foreign postings. Aside from the job fair, Globe also sponsored livelihood seminars and workshops for those interested in setting up their own micro-business.

The affair was highlighted by a Globe-sponsored concert dubbed as Alay sa Manggagawa: Hatid Saya Concert which was held at the SMX Convention Center featuring labor unions bands and topbilled by popular Pinoy entertainers Gary Valenciano, Hajji and Rachel Alejandro, and Rivermaya. The concert launched the revival of Hatid Saya, a concert caravan of Filipino artists who travel to OFW jobsites worldwide to bring OFWs a taste of entertainment from home.

“Globe has developed strong relationships with DOLE, POEA, and OWWA for the benefits of all Filipinos working here and abroad. Over the years, Globe together with DOLE’s attached agencies POEA and OWWA have developed programs and services to ensure that Filipino workers and their families are well equipped to meet the challenges of staying connected while building a bright future for themselves,” Globe President and CEO Ernest Cu said.

As a partner of POEA, Globe has supported its Anti-Illegal Recruitment Campaign, co-published its list of licensed recruitment agencies, and maintains an electronic billboard and OFW internet hub at POEA to keep OFWs abreast with information they need to know about overseas employment. In partnership with OWWA, Globe has provided free communication during emergency situations for OFWs in distress who need to contact their families and vice versa. Globe also joins OWWA in the annual Model OFW Family of the Year Award, which showcases the best practices of OFW families in coping with the effects of overseas migration on family relationships.

Disclosure: Blog owner is a forum administrator of myGlobe, a website of Globe Telecom.

*Computer end log*

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Posted by Jepoy @ 5/22/2009 12:33:00 AM
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